When urgent request are met.

Feb 2018 When urgent request are met.

We were absolutely thrilled with your response and workmanship with our Annual Report for FY16.

Late on Friday I called Impress with an urgent request to print 30 copies of our report (digitally) – the deadline was Monday COB.

The fact that Impress let me know on Sat morning via text and phone that they could do the job gave us the peace of mind we needed.

On Monday morning the Impress team promptly examined our print file and alerted us that some important production adjustments were needed to make the file perfect for print.

We were able to respond to this and resend a new file back for preflight and print.  We received the print proof for approval at midday – I approved it at 12:20 – AND the books arrived at 4:30.

The icing on the cake was the quality of production – perfect. The binding and colour on the stock looked superb and so with all this Impress have one very happy customer.

Andrew Cunningham – on behalf of Interactive

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